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FOIA - Case Management

DEPT OF DEFENSE.DEPT OF THE NAVY.NAVSUP FLT LOG CTR NORFOLK · Solicitation N31975FIOACMFY27 · NAICS 541519 · Due Nov 5, 2026, 15:00 UTC (4 days left)

This requirement is to provide all necessary contact center personnel, program management, technical support, and associated services required to host, operate, and maintain an enterprise-wide, cloud-based Freedom of Information Act (FOIA) Case Management System (the "Solution"). The Solution shall serve as the modern, long-term successor to the Department of the Navy's (DON) legacy FOIA processing platform. The Contractor must deliver a modern, secure, and intuitive capability that meets or exceeds the baseline efficiency, processing speed, and service levels of the legacy system. The primary

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